First of all let me start by explaining that I personally have worked as a salesman at a dealer and know what car sales are all about. With that being said, this is a great dealer, upfront honest business with exceptional customer service skills. I was lucky enough to purchase my dream car from the owner, Joe. He was honest and helped me drive away happy. I would recommend this deal to anyone wanting honest hassle free service.
Patience is definitely a virtue when buying a car
By New Chevy Equinox Owner on
December 27, 2013
My husband and I would like to thank Joe Klaben on helping us to purchase our vehicle given the circumstances we had to encounter. First, we live out of state in Missouri and located our dream car on cars.com. Not only did Mr. Klaben have patience with us, he was friendly and willing to put the car on hold for us until we were able to purchase it - about 2 weeks. He even met my husband at the airport when he traveled to pick it up! We LOVE this car and are very pleased with this dealership. We recommend you buy your next vehicle here -- regardless of where you live in the US.
Joe knows how to please a customer
By JOE_FAN on
September 18, 2014
Joe bent over backwards to make my deal for a TOYOTA RAV/4 the best deal possible. No pressure. But gave huge attention to the little things. Knew I wanted an XM radio. Had one installed. Filled the gas tank to the top. Had an outstanding recall taken care of. Made an extra key. Car was immaculate... and gave me a very good price on TWO trade-ins. A credit to his grandfather's name.