Joe Klaben...my hat's off to you. You represented this vehicle with 100% honesty. Being some 450 miles away, of course I was a bit apprehensive buying a car sight unseen, but I took Joe at his word that the vehicle I was interested in was as good as he said it was. Joe went out of his way to assist me, even as far as having one of his employees come to the airport in Akron to pick me up. The car handled beautifully on the 8 hour drive Back to Nashville. I would recommend Joe and his dealership to anyone looking for an honest deal along with great customer service. Joe....if you keep this up...you are gonna give Used Car Salesmen a "Good Name"
Visited from Pittsburgh
By Tina on
December 31, 2013
I came up from Pittsburgh to look at a vehicle. The owner was out of town but the man who was put in charge was very pleasant. The car did have a burnt out headlight that we were unable to fix before leaving and did need a few things to become Pennsylvania legal (I expected that), but overall I had a very nice experience. I visited 3 other car dealerships in ohio and every person was rude and did not seem to care if i bought the car or not; this was not the case here. I would recommend going here
Joe knows how to please a customer
By JOE_FAN on
September 18, 2014
Joe bent over backwards to make my deal for a TOYOTA RAV/4 the best deal possible. No pressure. But gave huge attention to the little things. Knew I wanted an XM radio. Had one installed. Filled the gas tank to the top. Had an outstanding recall taken care of. Made an extra key. Car was immaculate... and gave me a very good price on TWO trade-ins. A credit to his grandfather's name.