A Great Experience
In my lifetime, I have purchased many cars, new and used. Every time I have to buy a car, I always seem to get the runaround from at least one dealership. Three months ago, when I was looking for a car, I had one of my lifetime worst experiences with a dealership in Akron. I was very frustrated with the buying process until I walked into Klaben and was greeted by Joe Klaben. He was very professional, friendly and courteous. He was very patient with my questions. Probably one of my best buying experiences. I waited to write my review, in case I had any servicing issues with my car. Three months after I purchased my car, the routine mileage servicing was due. I dropped off the car all was fine. A few weeks later, I noticed oil leaking. I called Joe Klaben about the leak. He suggested I drop I the car off. I didn't have the time. So he said his mechanics could take a quick look for me. I did. I waited about fifteen minutes. The oil was just excess from the routine servicing. Some of the oil collected in a groove, so when the water from the air conditioning released, it pushed the oil from groove. From the sales process to the servicing of my car, Klaben has earned my respect and business.