Joe Klaben Went Above and Beyond the Call of Duty
In all my years of buying cars, I have never had an experience like I did recently at Klaben Motor Sales. Joe is one of the most professional, highly ethical car dealers I have ever had the pleasure to work with, and to top it off, I NEVER set foot in his dealership. My entire transaction was handled via email and telephone. I reside in Southern California and had been looking for a Ford Mustang GT for quite some time. I found one in great condition with low miles at Klaben Motor Sales so I contacted Joe. I had a car I was trading and wasn't sure if he would be interested in negotiating a long-distance trade, To my surprise, he was open to it and worked tirelessly to ensure I was comfortable with the entire process. He sent photos, walk-around videos and even arranged for transportation of both cars at a discounted rate. Joe went above and beyond the call of duty! He was very patient throughout the process and always answered my questions in a timely manner. He even agreed to have the windows tinted on the Mustang as part of the deal. I would highly recommend anyone (wherever you live) to contact Joe for your next used car. He will do whatever it takes to make your buying experience a good one. This is certainly not the norm, rather Joe Klaben is a cut above the rest! I would jump at the chance to work with him again in future.